Reference

Terms, Eligibility and How We Operate

449 Bat sets out the conditions under which you may access the platform, including eligibility requirements that depend on your local law and the region you are in. Read through these terms carefully before using any part of the service.

Jurisdiction-dependent accessAccount eligibility rulesbKash, Nagad, Rocket payment termsPrivacy and data handlingPolicy contact path
449 Bat Terms, Eligibility and How We Operate
DATA AND SECURITY

How We Handle Your Account and Personal Data

Your account data is held securely and used only for the purposes described in our privacy policy — account management, payment verification, and fraud prevention. We do not sell personal data to third parties.

Data Retention

We keep account and transaction records for as long as required by applicable regulations. You may request a summary of the data we hold by contacting support through the channels above.

Cookie Use

Cookies on this platform are used for session management and basic analytics. You can adjust cookie preferences through your browser settings at any time without losing account access.

Account Security

Account access is protected by OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Change Requests

To update, correct, or request deletion of your personal data, submit a written request via email support. We process these requests in line with applicable data protection rules.

POLICY CONTACT

Reach Us About Legal or Account Queries

If you have a question about these terms, need to request a change to your account data, or want to raise a dispute, the channels below are how you get through to us. We aim to respond to policy-related queries within one business day.

Live Chat Open the chat window from any page on the platform. Policy and account queries are handled by the same support team that manages payment issues.
Email Support Send your query to our support address for written records. Useful for account closure requests, data queries, or formal dispute submissions.
Help Centre The help section covers common questions about eligibility, account verification, and how bKash, Nagad, and Rocket transactions are processed under our terms.

Questions About Terms, Access and Your Rights

These are the questions we hear most often about how our legal terms work in practice.

Access depends on your local law and the region you are in. We do not confirm availability for specific locations — check whether online gaming is permitted under the laws that apply to you before creating an account.

You must meet the minimum eligible age set by the laws of your jurisdiction. By registering, you confirm you meet that requirement. We may request verification documents to confirm age during the account review process.

Transactions through those wallets are subject to both our platform terms and the individual terms of each wallet provider. We carry out verification on our end before processing any withdrawal to the wallet you registered.

Yes. Send a written request through email support and we will provide a summary of the personal data associated with your account, in line with applicable data protection requirements.

Contact support via live chat or email to request account closure. We will confirm the request, process any eligible remaining balance, and retain records only for as long as regulations require.

Updated terms are posted on this page with a revised date. Continuing to use the platform after a change is posted means you accept the updated version. If you disagree, contact us to close your account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.